PLEASE NOTE THAT THE SITE IS OPERATED AND MAINTAINED IN JAPAN. YOUR USE OF THE SITE AND THE SERVICES REPRESENTS THAT YOU AUTHORISED THE EXPORT OF YOUR INFORMATION TO JAPAN AND ITS STORAGE AND USE THEREIN.
1. The Information We Collect
We collect your information as described in this Section 1.
If you subscribe to “VISUAL TOKYO MART” (www.visualtokyomart.com) operated by Visual Tokyo Com, place an order and/or use any of the Services through the Site, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself ("Personal Information"). We do not collect any Personal Information about you unless it is voluntarily provided by you; provided, however, that we may collect your name, e-mail address, shipping address and telephone number from our customers when you are designated as a recipient of the Services.
We may also track your past purchases to provide you with a personalized profile of your shopping history.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual. Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site including both offline and online sources.
2. How We Use Your Information
We use your information to provide you with the Site and Services, and advertising and marketing content in accordance with your interests and preferences, to conduct research and development, to respond to your inquiries, and to prevent and mitigate fraudulent or illegal activities.
In most cases, the legal basis on which we rely will be one of the followings:
- to fulfill our contractual obligations to you;
- to comply with the legal obligations; and
- to meet our legitimate interests.
Specifically, we may use or disclose your information for the purposes listed below:
ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE
We use your information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your information to support and enhance your use of the Site and the Services, including without limitation: fulfilling your order; notifying your order status; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site and the Services.
In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with the performance of the Services and maintenance and operation of the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
AFFILIATES; CONSULTANTS; THIRD PARTIES
Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide the Services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to your information.
Please be assured that we will only disclose your information in compliance with the applicable law, and with the appropriate management and supervision of the relevant third parties.
LAW ENFORCEMENT AND INVESTIGATIONS
Please note that we reserve the right to and may disclose your information in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
MERGER, CHANGE OF CONTROL
NON-PERSONALLY IDENTIFIABLE INFORMATION
We use non-personally identifiable information in the aggregate, so that we can improve the Site and the Services for business and administrative purposes. We may also use or disclose to third parties for any purpose aggregated data that contains no personally identifiable information.
If you submit your email address to be added to a mailing list or sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from us and our promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to firstname.lastname@example.org.
If you elect to use our referral services for informing a friend about our Site and Services, we ask you for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the Site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us to request the removal of this information from our database.
RETENTION OF YOUR INFORMATION
We will keep your information necessary to fulfill our contractual obligations for as long as we have a relationship with you or we are required to do so to comply with the applicable laws.
3. How We Protect Your Information
We are committed to handling your information in accordance with high security standards and in compliance with applicable law.
The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.
However, Visual Tokyo Com will not be liable for disclosures of your information due to errors in transmission or unauthorized acts of third parties. Due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk.
4. Your Rights And Choices
ACCESSING AND UPDATING YOUR INFORMATION AND PREFERENCES
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by submitting a contact form.
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for certain business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
PRIVACY OF MINORS
This Site and the Services are not intended for persons under the age of majority under the applicable law, and we have no intention of collecting or soliciting personal information from persons under the age of majority. If you are not a person of full age, you are not authorized to use the Site and the Services.
LINKS TO THIRD PARTY SITES
Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These other domains (web sites) are not controlled by Visual Tokyo Com. We encourage our users to be aware when they access these other domains to read the privacy policies of each and every domain that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.
INFORMATION RELATED TO ADVERTISING
To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called "ad networks." Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. We may engage with ad networks that are members or organizations or programs that manage the advertising privacy choices these ad networks offer consumers.
When you visit our Site or use the Services, ad networks and other parties may collect information about your online activities over time and across different websites. We are not responsible for the privacy practices of these ad networks and other parties.
Advertisements served through the Services may be targeted to users who fit a certain general profile category, which may be inferred from information provided to us by a user, may be based on the Services usage patterns of particular users, or may be based on your activity on third party services. We do not provide Personal Information to any ad networks for use other than in connection with the Services.
6. Contact Us
Please note that when contacting us, we may ask you for certain information in order to verify your identity and respond to your request appropriately.